How to get help

A temporary safe haven for pets of victims leaving domestic violence across New Zealand.


How does it work?

Pet Refuge provides temporary accommodation for pets affected by domestic violence, while their owners secure their own safety.

We aim to make it easier to leave abuse sooner, by caring for family pets in our Auckland based shelter until they can be reunited with their loved ones.



To use Pet Refuge services, you must:


What you need to know

Contact our team

Our team are available Monday – Friday 8.30am to 4.30pm. A voicemail can be left at other times.

Helpline number: 0800 PET REFUGE / 0800 738 733 843

Contact email:


Our Referral Partners

If you need help now, call the Women’s Refuge crisis line on 0800 REFUGE or 0800 733 843. If you are in immediate danger, please call 111.

These and other organisations will be able to help you with information and support with family violence:

Women's Refuge

The New Zealand Police

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